Wow, did I learn a powerful lesson a few years ago on an elevator ride with a stranger in New York City. Sometimes the lessons that really sick with us come from the most unexpected experiences. This quick video clip is the story of that ride, what I learned, and why I haven’t thought about the statement, “Have a nice day,” the same way since. It might make your day, it sure did mine! Check it out and let me know what you think in the comments below. I love hearing from you! 🙂 ~ Kristi http://youtu.be/ttCgVdxoow0